Limited Warranty on Complete Cranes, Hoists and End Truck Components for New Equipment
Ace World Companies hereafter referred to as the Company, guarantees all items manufactured by it against any defects of material and/or workmanship for a period of one year from the date ready to ship from the Company. The Company makes NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AS TO THE MERCHANTABILITY OR FITNESS OF THE ITEMS FOR THEIR INTENDED USE OR AS TO THEIR PERFORMANCE. Any statement, description or specification in the Company’s literature is for the sole purpose of identification of items sold by the Company and imparts no guarantee, warranty or undertaking by the Company of any kind. Components and accessories not manufactured by the Company are not included in this warranty and are warranted by their respective manufacturers. The Company’s warranty policy is effective upon the date the equipment is ready to ship from Company providing:
1) Within one year of receipt, the purchaser notifies Ace World Companies in writing of the defect immediately after it becomes known to the purchaser and requests warranty authorization, and 2) The purchaser and/or third parties perform no alterations, repairs, or services without written approval from the Company.The Company’s obligations under this limited warranty will be to repair or replace the product at the Company’s option, FOB the Company’s factory. All shipping costs, including overnight or expedited deliveries shall be paid by purchaser.
THE COMPANY SHALL HAVE NO LIABILITY TO THE USER/PURCHASER UNDER THIS WARRANTY, OR OTHERWISE, FOR CLAIMS, EXPENDITURES OR LOSSES ARISING FROM OPERATIONAL DELAYS, WORK STOPPAGES, OR DAMAGES TO PROPERTY OR PEOPLE CAUSED BY DEFECTIVE PRODUCTS. THIS INCLUDES CONSEQUENTIAL OR INDIRECT DAMAGE OF ANY NATURE WHATSOEVER, INCLUDING THE COST OF OVERTIME OR PREMIUM LABOR.
THIS WARRANTY SHALL NOT COVER NORMAL LUBRICATION, WEAR AND FRICTION PARTS. THE COMPANY SHALL NOT BE HELD RESPONSIBLE FOR ANY REVERSAL OF PHASES OCCURRING DURING START‐UP, THE INCOMING POWER OR ERRORS IN THE INTERCONNECTING WIRING INSTALLED ON THE EQUIPMENT. THE COMPANY IS NOT LIABLE UNDER THIS WARRANTY FOR DAMAGES CAUSED BY IMPROPER INSTALLATION OR USE OF THE EQUIPMENT OR FOR LIFTING LOADS ABOVE RATED CAPACITY.
Components shipped with “controls loose” for installation by others shall be warranted for materials only. In addition the Company shall in no event be held liable in any manner for damages resulting from improper interconnections, terminations, or a lack of proper start‐up. ALL VECTOR, OPEN LOOP AND SCALAR DRIVES REQUIRE THE SERVICES OF A PROPERLY TRAINED TECHNICIAN FOR COMMISSIONING. Installer/technician is liable for all field‐tuning and programming to meet site requirements.